Finding the Best Exterior Cleaning Company

When you think of an exterior cleaning company, you probably don’t have the highest expectations.

Maybe the crew you usually hire shows up late, or without all the equipment they need to get the job done properly. Or, maybe they charge a premium price for a subpar quality service.

Either way, many exterior cleaning companies will fall short of your expectations. On the surface it seems simple, but there’s a lot that goes into selecting the cleaners for your property. From how a company charges to whether or not they are insured, it’s tough to decide on a good professional company.

Browse our step-by-step guide below to learn more about choosing the best cleaning company for your needs.

Step 1: Evaluate Your Property

Some companies don’t come out and give you a free estimate (we do, by the way.) It’s important to have an idea of how big or complex your project is. To do that, you’ll need to evaluate your property.

Assess the Condition of Your Gutters & Downspouts

The best gutter cleaning companies will do minor adjustments to your gutter system, like replacing and tightening down screws and hardware. This helps keep your gutter system attached to your roof and functioning normally. But, replacing your whole gutter system, or even segments isn’t a service typically offered by cleaning companies. When a gutter system is too far gone, it’s better to forgo gutter cleaning and get a new system.

Here are two strong indications that your system needs major repairs or replacement:

  • Cracking. Fasteners, sealants, and other techniques may prolong the life of your system, but ultimately they will fail if your gutters are cracking. This puts your property at risk as well as your safety in the event of sudden breaks and falling debris.
  • Rust. If rust is only present on hardware that fastens your system to the roof and exterior walls, it may just be a matter of replacing that hardware. However, if the cause of the rust has also impacted parts of your system that you can’t see, replacing that hardware doesn’t fix the issue.

When choosing a gutter cleaning professional, it’s a good idea to see if they offer an estimate. Reputable companies will be honest about the condition of your gutters and if they should be cleaned or replaced.

➡️Pro Tip: If your gutters are overflowing and you’re certain that there aren’t any clogs, this could also indicate improper installation, damage, or that the design may be preventing water from flowing correctly.

Count Number of Windows & Placement

Selecting the best window cleaning company really isn’t a matter of choosing a random search result online. Different companies charge in different ways and numerous factors go into that decision. Before you make that first phone call, ask yourself these questions:

  1. How many windows need to be cleaned? If you have a lot of windows, select a professional that doesn’t charge by the pane.
  2. Is your property more than one level? Choose a window cleaning company that can handle multi-story properties.
  3. What types of windows do you have? Some companies don’t clean all window types.

Determine How Much Debris is Built Up on Your Exterior

If the exterior of a building isn’t maintained, years of organic material, dirt, and muck can build up in layers on the surface. It’s unsightly, and it’s a breeding ground for many unwanted pests or growth. You can get a rough idea of how much work will need to be done by walking around the property and testing different areas to see how easily debris is removed with a simple cotton cloth.

Additionally, you’ll want to determine what type of exterior is on your home or business. In some cases, soft washing, not pressure washing, is best and this can impact the cost of pressure washing your home.

The best pressure washing companies will do more than just one service and will be able to bundle all of your exterior cleaning needs together for a reduced rate.

Step 2: Search for Reputable Companies

With so many companies in the industry, choosing a professional exterior cleaning service can be difficult. There are a few ways that you can search for a reputable company. Here are some of your options:

  • Do an internet search. Simply doing a search for cleaners near you can bring up all kinds of results. Maps showing their locations, ratings by other consumers, and their hours of operation are all readily available. This is a great starting point for choosing the best window washers, gutter cleaners, and pressure washers in your area.
  • Ask around. Word of mouth is still one of the best ways to find a cleaning company. Chances are that a neighbor, co-worker, or friend has experience with different exterior cleaning companies and, good or bad, will be happy to share.

Once you have a handful of companies in mind, you’ll want to prune that list even further by browsing review sites.

Review sites have the benefit of comparing companies side by side and offering up the most positive, or the most critical, reviews. This allows you to see relevant information quickly and without a lot of extras. Labor Panes, for example, is rated five stars by many different review sites.

➡️Pro Tip: Many people may not leave a review on a review site simply because it isn't convenient. Try searching Facebook, or other social media outlets, to see if users have left reviews on their page, as posts, or on their profile.

Here are some things to look for and consider when comparing reviews for cleaning companies:

Pay More Attention to Reviews, Not Rating

This is particularly applicable to listings with fewer reviews. Given the number of ways that customers can share their experiences—social media, Google, and Angi’s List, to name a few—a listing with fewer reviews isn’t necessarily indicative of service. Regardless if a listing has five stars and a few hundred reviews or one star and ten reviews, you’ll want to glance through and see what others say.

Reviews should be similar to what you see on social media and on other review sites. This ensures that the company is consistent in its quality of service. It’s also a good indication of if a company has paid for reviews. If four out of five sources say that their service quality is low, but one site paints them as the best in the business, something isn’t right.

Look for Words Like Professional, On-Time, Excellent, and Fairly Priced

These words and the accompanying phrases are always good signs when it comes to a cleaning company.

You’ll want to look at the dates as well. Cleaning companies that aren’t insured or are less professional don’t tend to last as long. If reviews are mostly positive and span years rather than months, it’s a good indication that they are one of the best exterior cleaning companies in your area.

The truth is that mediocre service typically delivers mediocre reviews. Look for reviews that make you think that person would recommend the company to a family member looking for quality cleaning services at an affordable price.

Are Problems Resolved Quickly and Professionally?

Some reviewers forgo leaving a review if their experience was less than ideal or if there were issues. This is where social media pages come in. Using reviews and comments on the business’ page, look for examples of problems in service and how they handled it. Keep these questions in mind as you read reviews and comments:

  1. Was the issue related to poor training or subpar equipment?
  2. Did it take them an unreasonable amount of time to resolve the issue?
  3. And, was their customer service rude, derogatory, or unhelpful?

If the answer to any of those questions was yes, it isn’t a great indication of that company’s professionalism. Issues arise on jobs. While it shouldn't happen often, it does happen occasionally. It’s important to know that the company you’re considering hiring will resolve the issue promptly, in a courteous, professional manner, and that the problem didn’t come from inexperience or equipment not equal to the job.

Step 3: Interview Prospective Companies

By now, your list is probably down to just a few businesses. As you browse websites and read content designed to impress you, there are a few things to ask companies that you don’t always see in reviews or clearly explained on their site.

First, you’ll want to ask the company these seven questions and see how their answers line up with what you’ve learned about them. These questions, while intended for finding the best window cleaning company, should apply to any business you’ve contracted to do work on your property. It’s a helpful list to keep on hand as a homeowner or property manager.

Here are two more things you should ask prospective exterior cleaning companies:

Do they specialize?

Some companies are better equipped for complex needs or commercial properties. For clients with specific needs, ask about their specializations to cut out companies that can’t satisfactorily or safely clean your property. Your top searches should specialize in both trades, which are commercial and residential. This usually guarantees more versatile, skilled, and experienced cleaners. Additionally, it’s helpful if they offer multiple services. A company that does gutter cleaning, window washing, and pressure washing is less of a hassle to work with.

Do they guarantee their work?

Any cleaning company, but especially exterior cleaning companies, should be willing to back its work. For example, if you’ve noticed that we missed a spot or you aren’t happy with our service, let us know within 48 hours. We’ll come out and fix it free of charge. Good companies prioritize your satisfaction (and their reputation,) so they’ll take steps to make sure your experience with them is a positive one.

Courteous, Professional, and Affordable: The Best Exterior Cleaning Company

What makes us different from other exterior cleaning companies out there?

We go the extra mile to provide quality services you can depend on so that when we leave your property, you feel good about the service we perform.

And, to ensure that you receive the best service, we insure our employees and service, and we train our employees in safety and cleaning techniques so that we can do the job efficiently—and without risking our safety or damaging your property. In case something does happen, though, we’re insured so that you can rest easy.

Explore our locations below to find the one nearest to you, or use the contact button at the bottom to schedule a free quote!

Our Locations
North Carolina
Raleigh Wilmington Charlotte
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Cary
Tennessee
Franklin Nashville
Alabama Florida South Carolina
Birmingham Ormond Beach Charleston
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Hear from Our Customers

They arrived on time and completed cleaning the gutters in a safe and thorough manner. We have hired for them to wash our driveway and to clean outside windows since. These people are sharp and worthy of your consideration. They are really good.

Vincent D.Mount Pleasant, SC

The guys were efficient, arrived early and were very professional. They cleaned the gutters, blew leaves off the roof, patio and driveway. A great job!!

Judy C.North Charleston, SC

They cleaned my windows inside and out and pressure washed some of our decks. Nate was very professional and responded to my request quickly. His crew did a great job and they were all polite and hard workers.

Allison B.Sullivan's Island, SC

This was an unbelievably good experience with this company. Nate Van Valkenburg and his crew were the ultimate professionals. Came on time. Took off their shoes when they came in the house.Did all the inside of the windows at one time, so I could go run errands. Washed part of garage even though that was not part of the deal. And they cleaned up after they were through. You could not ASK for a better experience, better service and nicer people.

Roger C.Charleston, SC

We could not be more thrilled with how beautiful our house now looks, and with how professional the team was.

Suzy F.Clemmons, NC

Fence had dirt, grime and mildew growth and my siding needed pressure washing including my screen patio area. Pete and the crew arrived on time and they did a superior job on my windows as well.

Amos P.Winston-Salem, NC

Great experience. I will use them again and have already recommended them to family who also used them for window cleaning and were thrilled. Great value and care of my belongings while servicing my home.

Jerry B.Kernersville, NC

Cleaned windows inside and out and pressure washed. Great work. Will call next year.

Maria M.Advance, NC

The quality was excellent. The owner and his team were very polite, professional and did an excellent job.

Alison D.Winston-Salem, NC

Wow - three young pros, who know what they are doing, work efficiently, make sure nothing else is touched and do a wonderful job in no time. They were punctual, willing to change the dates when it seemed like it was going to rain.

Bob B.Winnabow, NC

Great job! I'd use them again in a heartbeat!

Jessica B.Ocean Isle Beach, NC

Great. They showed up on time in both the fall and spring. There was no mess. I thought the gutter mess would be on my yard or deck, but that was not the case. Everything was very clean.

Marie J.Bolivia, NC

Went excellent. Power washed the house and drive. Extremely professional, excellent job.

Garret P.Leland, NC

The gentleman than owns the business is very responsive and professional. The workers showed up on time. They were easy to work with. Cleaned our windows and gutters. They were very agreeable and worked quickly and did an excellent job.

Greg H.Wilmington, NC

Excellent service. Personable workers. Prompt communication. Cleaned windows and washed our siding. Came out great. Would use again.

Lynette C.Southport, NC

Great, they arrived on time and were very courteous. They did the work quickly and effectively. The house looks great and there was no mess left behind. Great Experience!

Chris T.Raleigh, NC

The crew was right on time. Called ahead to advise us of their arrival time. Went right to work. Used ladders to clean windows which we liked. They did a very good job and we shall have them come back in the future.

Mary J.Raleigh, NC

Excellent Service. Everyone that I had contact with was courteous and professional. Highly recommend them.

Mary D.Raleigh, NC

Loved them. Prompt, good communication and professional. Asked them to replace some bulbs in my motion sensors. Cleaned all my gutters and I have a pretty big home. didn't try and charge me extra. Yes, I'd definitely recommend them.

Jane L.Raleigh, NC

It is a large house with a large number of windows. They were aces! I've never seen anything like them. The team was made up of 4 or 5 guys. They worked well together. It was excellent work! They were super professional. I will be using them again. It took them a day and a half to do the work.

Derek B.Cornelius, NC

Very pleased with the results. Even though they were running behind slightly, i received a call to let me know that morning. I had a rust stain they were able to remove which was a huge relief as it looked really bad. My gutters are very high and they I were able to reach them. I will plan on using them for other projects.

John P.Cornelius, NC

Cleaning window inside and outside and power washing window sills and gutter cleaning. They were nice and respectful of my plants. I will definitely have them back next year.

Patricia F.Mooresville, NC

Cleaned all gutters. Did a good job.

James L.Concord, NC

They were super-professional and did a great job, including pointing out a repair we need in one gutter. They also did our windows and will definitely use them again in the future as I was very impressed by their work.

Staci R.Denver, NC

Very professional. Provided written quote, showed up on time, he and his crew did the work the following day. No issues.

Vicky T.Summerfield, NC

My husband and I cannot say enough nice things about their diligent work ethic. The results of their labor have made us both very happy and we told everyone we know about him and his company. The crews commitment to our satisfaction made a great impression on us.

Heather K.Greensboro, NC

Very well. Used them previously for pressure washing the entire house, including deck areas. Very professional and hard working. Highly recommend Pete and his crew.

Jerry B.Oak Ridge, NC

Excellent. Took his time to ensure that the job was done right!

Chuck Y.Greensboro, NC

Very well, workers were polite and respectful. Did a great job.

Sean M.Durham, NC

Team did great. punctual answered email immediately. I bought a coupon deal and then added in additional windows. I have high peaks on my house and the team did a great job of getting all windows spotless!

Angela K.Hillsborough, NC

Had our house, deck and driveway powerwashed and our windows cleaned. Everything was great.

Tim B.Apex, NC

Windows inside and out and gutters...excellent job.

Ellen J.Chapel Hill, NC

I have used this company for several years to clean my gutters and do some power washing. They always do a good job and clean up after themselves.

Lynn K.Waxhaw, NC

Came promptly during scheduled appointment and cleaned gutters and replace security light bulbs. Very efficient. Recommend.

Ed C.Matthews, NC

They showed up on time and cleaned the windows as requested. They were very polite and nice young men.

Cathy S.Fort Mill, SC

Great service, very responsive. Washed off the mildew from our siding. Will use next year.

Patricia B.Belmont, NC

Labor Panes have cleaned our gutters and windows for years now. Their people are always courteous and professional. They arrived on time, cleaned the gutters removing all of the debris, and did their work quickly.

Tom C.Charlotte, NC

I highly recommend Tyler and his company Labor Panes (Now, The Go To Crew). He called and came out to give me an estimate the following day. Tyler and his workmen are extremely professional and pleasant to be around. Everything glistens! My chandeliers have never looked so good! I will definitely use them again....

Susan P.Charlotte, NC

They are the most professional window cleaners I’ve ever used. Everything was put back the same way it was before they started the job. Each crew that has been to my home takes so much pride in their work and they do such a great job. They are respectful, professional and overall just awesome....

Dana C.Charlotte, NC

Labor Panes cleaned our gutters. They did good work and were thorough. Very friendly and they communicated exactly what they would be doing. When there was a delay to the originally scheduled service, they were quick and fair with rescheduling.

Martha G.Charlotte, NC
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