professional window cleaning

Is Your Professional Window Cleaning Service Insured?

By Tyler Kirk | Window Cleaning

Here's How To Know

Have you noticed that your windows are looking more than a little streaky lately?

Do you just feel like you're ready to get a jumpstart on spring cleaning?

If so, then it sounds like you're probably in the market for a professional window cleaning service.

It might surprise you how many homeowners never think twice about asking window cleaners and other contractors whether or not they're licensed and insured.

How can you tell for sure, and why does it matter in the first place?

Read on to find out.

Why Hiring A Professional Window Cleaning Service With Insurance Matters

Before we get into the specifics of figuring out whether or not the professional window cleaning company you're considering working with is actually insured, let's first discuss why insurance is so important.

There are countless horror stories out there about homeowners who have worked with unlicensed and uninsured contractors.

Usually, they all have a somewhat similar ending: something goes wrong, someone gets injured, or the contractor left something incomplete. And of course, it's always the homeowner who ends up -- quite literally -- paying the price.

We can pretty much guarantee that no home repair or window washing treatment will be worth thousands of dollars in court fees, payouts, or mental stress and anxiety.

Keep in mind that if you're not working with an insured contractor or company, you could very well be held financially responsible for any medical bills and even lost income by a worker who gets injured while cleaning your windows.

You'll Also End Up Paying For Property Damage

But it's not just the potentially sky-high cost of medical bills that you need to worry about.

You should also take into consideration that you'll be liable for paying for any damage to your property done by the contractor/cleaning company.

A worker slips and ends up cracking the glass of your window pane? You'll be paying for that. Someone uses the wrong cleaning agent, causing your pane to spot and turn a brownish shade? That cost falls to you as well.

It's just not worth working with someone who isn't insured.

However, just because a professional window cleaning company claims to have insurance, doesn't mean they're always telling the truth. Now, let's talk about how to be sure that the company you want to work with actually is insured.

How To Tell If A Business Is Insured

The easiest way to tell if a business is actually insured?

If their prices are too good to be true, that's a major red flag. However, it's only the first step in figuring out whether or not they can actually give you proof of insurance.

First of all, be aware that window cleaning companies need to have two forms of insurance: both general liability and worker's compensation insurance.

General liability insurance protects both your property and your family members in the event of an accident. If someone puts their foot through the window, the cleaning company will pay for it.

If a careless worker leaves out a ladder that falls on your leg when you're walking through your yard, you won't have to pay for your medicals bills. Worker's compensation, as the name suggests, prevents you from having to pay for a worker's medical bills.

To be sure the company is insured?

You need to get documentation from the insurance company itself.

This means you'll need to contact the company directly to ask about the specific kind of insurance policy the contractor you're considering working with has.

While you can also ask for a copy of insurance, keep in mind that in some states, your contractor is not legally allowed to give you a copy or show you the documentation.

Also Ask About Training And Bonding

So, thanks to this post, you're now fully aware that, yes, the professional window cleaning company you want to work with actually is insured. You're ready to go ahead and accept the quote they offered you, right?


You might also want to ask whether or not the company is bonded. If so, you'll be protected in the event of bad or incomplete work.

If a company isn't bonded, however, it's not a deal breaker. Just be sure that they offer some sort of guarantee that they'll come back and fix the job at no additional cost to you.

Finally, be sure you're aware of how a company has trained their employees.

Do they require certification? For how many hours have they studied/trained (for example, our workers have logged over 100 hours of training.) Do they conduct background checks on the people they hire?

Knowing the answer to all of these questions ahead of time will help you to sleep much easier and feel confident in your hiring decision.

Ready To Work With A Top Professional Window Cleaning Service?

Ready to take your windows from streaky and filthy to shiny and clear?

If so, then it's time to get in touch with our expert professionals. Not only are we fully licensed and insured, but we also offer a complimentary re-cleaning if you're not happy with our services -- as well as a rain guarantee.

We've even created our own streak-free cleaning solution to ensure you and your window panes get the best possible sparkle.

But why stop with just your windows? We also offer gutter cleaning, pressure washing, and more to all kinds of customers in and around the Carolinas.

You don't have to take our word for it when we tell you that people love what we do and the level of service we provide.

Instead, read through our glowing online testimonials, and then get in touch with us to get a quote.

Let's Get Cleaning!
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Hear from Our Customers

They arrived on time and completed cleaning the gutters in a safe and thorough manner. We have hired for them to wash our driveway and to clean outside windows since. These people are sharp and worthy of your consideration. They are really good.

Vincent D.Mount Pleasant, SC

The guys were efficient, arrived early and were very professional. They cleaned the gutters, blew leaves off the roof, patio and driveway. A great job!!

Judy C.North Charleston, SC

They cleaned my windows inside and out and pressure washed some of our decks. Nate was very professional and responded to my request quickly. His crew did a great job and they were all polite and hard workers.

Allison B.Sullivan's Island, SC

This was an unbelievably good experience with this company. Nate Van Valkenburg and his crew were the ultimate professionals. Came on time. Took off their shoes when they came in the house.Did all the inside of the windows at one time, so I could go run errands. Washed part of garage even though that was not part of the deal. And they cleaned up after they were through. You could not ASK for a better experience, better service and nicer people.

Roger C.Charleston, SC

We could not be more thrilled with how beautiful our house now looks, and with how professional the team was.

Suzy F.Clemmons, NC

Fence had mold and mildew growth and my siding needed pressure washing including my screen patio area. Pete and the crew arrived on time and they did a superior job on my windows as well.

Amos P.Winston-Salem, NC

Great experience. I will use them again and have already recommended them to family who also used them for window cleaning and were thrilled. Great value and care of my belongings while servicing my home.

Jerry B.Kernersville, NC

Cleaned windows inside and out and pressure washed. Great work. Will call next year.

Maria M.Advance, NC

The quality was excellent. The owner and his team were very polite, professional and did an excellent job.

Alison D.Winston-Salem, NC

Wow - three young pros, who know what they are doing, work efficiently, make sure nothing else is touched and do a wonderful job in no time. They were punctual, willing to change the dates when it seemed like it was going to rain.

Bob B.Winnabow, NC

Great job! I'd use them again in a heartbeat!

Jessica B.Ocean Isle Beach, NC

Great. They showed up on time in both the fall and spring. There was no mess. I thought the gutter mess would be on my yard or deck, but that was not the case. Everything was very clean.

Marie J.Bolivia, NC

Went excellent. Power washed the house and drive. Extremely professional, excellent job.

Garret P.Leland, NC

The gentleman than owns the business is very responsive and professional. The workers showed up on time. They were easy to work with. Cleaned our windows and gutters. They were very agreeable and worked quickly and did an excellent job.

Greg H.Wilmington, NC

Excellent service. Personable workers. Prompt communication. Cleaned windows and washed our siding. Came out great. Would use again.

Lynette C.Southport, NC

Great, they arrived on time and were very courteous. They did the work quickly and effectively. The house looks great and there was no mess left behind. Great Experience!

Chris T.Raleigh, NC

The crew was right on time. Called ahead to advise us of their arrival time. Went right to work. Used ladders to clean windows which we liked. They did a very good job and we shall have them come back in the future.

Mary J.Raleigh, NC

Excellent Service. Everyone that I had contact with was courteous and professional. Highly recommend them.

Mary D.Raleigh, NC

Loved them. Prompt, good communication and professional. Asked them to replace some bulbs in my motion sensors. Cleaned all my gutters and I have a pretty big home. didn't try and charge me extra. Yes, I'd definitely recommend them.

Jane L.Raleigh, NC

It is a large house with a large number of windows. They were aces! I've never seen anything like them. The team was made up of 4 or 5 guys. They worked well together. It was excellent work! They were super professional. I will be using them again. It took them a day and a half to do the work.

Derek B.Cornelius, NC

Very pleased with the results. Even though they were running behind slightly, i received a call to let me know that morning. I had a rust stain they were able to remove which was a huge relief as it looked really bad. My gutters are very high and they I were able to reach them. I will plan on using them for other projects.

John P.Cornelius, NC

Cleaning window inside and outside and power washing window sills and gutter cleaning. They were nice and respectful of my plants. I will definitely have them back next year.

Patricia F.Mooresville, NC

Cleaned all gutters. Did a good job.

James L.Concord, NC

They were super-professional and did a great job, including pointing out a repair we need in one gutter. They also did our windows and will definitely use them again in the future as I was very impressed by their work.

Staci R.Denver, NC

Very professional. Provided written quote, showed up on time, he and his crew did the work the following day. No issues.

Vicky T.Summerfield, NC

My husband and I cannot say enough nice things about their diligent work ethic. The results of their labor have made us both very happy and we told everyone we know about him and his company. The crews commitment to our satisfaction made a great impression on us.

Heather K.Greensboro, NC

Very well. Used them previously for pressure washing the entire house, including deck areas. Very professional and hard working. Highly recommend Pete and his crew.

Jerry B.Oak Ridge, NC

Excellent. Took his time to ensure that the job was done right!

Chuck Y.Greensboro, NC

Very well, workers were polite and respectful. Did a great job.

Sean M.Durham, NC

Team did great. punctual answered email immediately. I bought a coupon deal and then added in additional windows. I have high peaks on my house and the team did a great job of getting all windows spotless!

Angela K.Hillsborough, NC

Had our house, deck and driveway powerwashed and our windows cleaned. Everything was great.

Tim B.Apex, NC

Windows inside and out and gutters...excellent job.

Ellen J.Chapel Hill, NC

I have used this company for several years to clean my gutters and do some power washing. They always do a good job and clean up after themselves.

Lynn K.Waxhaw, NC

Came promptly during scheduled appointment and cleaned gutters and replace security light bulbs. Very efficient. Recommend.

Ed C.Matthews, NC

They showed up on time and cleaned the windows as requested. They were very polite and nice young men.

Cathy S.Fort Mill, SC

Great service, very responsive. Washed off the mildew from our siding. Will use next year.

Patricia B.Belmont, NC

Labor Panes have cleaned our gutters and windows for years now. Their people are always courteous and professional. They arrived on time, cleaned the gutters removing all of the debris, and did their work quickly.

Tom C.Charlotte, NC

I highly recommend Tyler and his company Labor Panes (Now, The Go To Crew). He called and came out to give me an estimate the following day. Tyler and his workmen are extremely professional and pleasant to be around. Everything glistens! My chandeliers have never looked so good! I will definitely use them again....

Susan P.Charlotte, NC

They are the most professional window cleaners I’ve ever used. Everything was put back the same way it was before they started the job. Each crew that has been to my home takes so much pride in their work and they do such a great job. They are respectful, professional and overall just awesome....

Dana C.Charlotte, NC

Labor Panes cleaned our gutters. They did good work and were thorough. Very friendly and they communicated exactly what they would be doing. When there was a delay to the originally scheduled service, they were quick and fair with rescheduling.

Martha G.Charlotte, NC
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