Making the Hire: 7 Questions to Ask Before Using an Exterior Window Cleaning Pro
With the new year in full swing, many of the 208 million people who own homes in America are trying to come up with simple ways to rejuvenate their living space. Many of them will turn to getting their windows professionally cleaned as the solution.
Getting interior and exterior window cleaning done by professionals is an excellent way to improve your home's curb appeal, increase the amount of natural light it enjoys, and more!
All too often, people forgo keeping up with their window cleaning schedule due to time and the safety concerns of getting up on ladders. Therein lies the value of seeking the help of local pros.
But how can you be sure you're bringing on the right team for the job?
To help vet candidates, our team outlines 7 important questions you should ask prospective cleaners you're thinking of doing business with.
1. "Are You Licensed and Insured?"
Ask any interior and exterior window cleaning professional worth their salt what the single most important question is to ask of a contractor and their answer should be the question above.
If a cleaning company hasn't gone through the trouble of getting a license or can't get one, chances are you don't want them working on your home. If they're not insured, you may end up paying dearly if an issue arises.
Think about it, if a window cleaning company's employee incurs an injury on your property and their employer doesn't have worker's compensation to help, who do you think that employee is going to come after?
Save yourself the hassle of costly lawsuits and only do business with companies that don't cut corners.
2. "Do You Have Testimonials You Can Share"
One of the best ways to deduce an exterior window cleaning professional's worth is to see what their previous customers have to say about them.
There are a few ways you can go about finding testimonials.
For starters, there are review sites like Yelp, Google and Facebook. Any one of those platforms should have some company reviews you can look over. You can also head over to the company in question's website to see if they have a testimonial section you can access.
If you're having trouble finding testimonials online, ask your cleaning prospects if they have previous clients you can reach out to via email or phone so you can conduct your own research.
3. "How Long Have You Been in Business?"
The longer a company has been in business, the more confident you can feel about their services.
If a cleaning professional has been doing what they do for years, chances are they're profitable and experienced which means that they've done a lot of exterior window cleaning for a lot of happy customers.
While a new cleaning company isn't necessarily bad, you're definitely taking a risk by hiring them on early in their tenure.
Always assess years in business to make sure that you're bringing on a team whose experience you're comfortable with.
4. "What's Included in Your Service?"
This is a simple question that lets you set your expectations for a cleaning service prior to hiring them.
Does the window cleaner you're hiring just do interiors? Do they do exteriors as well?
The more in-depth picture you can get in regard to how far your money is going to go, the better.
5. "Do Your Employees Undergo Background Checks?"
There are a lot of fly-by-night window cleaning operations out there and in addition to probably not being licensed or insured, these cleaners may also not have properly vetted their employees.
The last thing you want is having non-background checked people working inside and outside of your home. To make sure that you're comfortable with the laborers on your property, ask about background checking procedures.
6. "Are Your Employees Offered Ongoing Safety Training?"
Window cleaning is dangerous business. Hundreds of thousands of people fall off of ladders every year and most of those falls occur at private residences.
To make sure that your exterior window cleaning service provider is up to the task of servicing your home in a manner that's safe to them and their surroundings, ask about safety training.
A qualified window cleaning operation should take safety seriously. To that end, they should welcome the conversation of how they prepare their team to tackle jobs with the utmost care.
7. "When Can You Start?"
If everything checks out with the window cleaners you're thinking about hiring, the last question you'll want to run by them is, "When can you start?"
A good window cleaner is often a busy one so you need to make sure that their schedule fits well with your needs.
Wrapping Up Questions to Ask Before Hiring an Exterior Window Cleaning Pro
Clean windows mean a better-looking home both inside and out. To get your windows cleaned safely and efficiently, we recommend using our questions above to hire interior and exterior window cleaning pros in your area.
If you have a home or business in North or South Carolina that could use professional cleaning, let our team at Labor Panes provide you with an assist!
Our team is made up of consumer-focused exterior window cleaning specialists that have been helping improve the quality of residential and commercial properties for years.
Let us provide you with the same value.
Contact us today to learn more about our services and to book your window cleaning!